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Warranty & service

Ride with total peace of mind

Every iBIKE SLI 100 electric scooter is backed by a 3-year battery warranty, 2-year motor and controller warranty and 24/7 after-sales service in Sri Lanka.

Ride with total peace of mind
3 yearsBattery
2 yearsMotor & controller
30,000 kmCoverage
24/7After-sales
Coverage

Electric scooter warranty, clearly explained

ComponentWarrantyCoverage
Lithium battery3 years / 30,000 kmCapacity loss below 70%
Motor2 years / 30,000 kmManufacturing defects
Controller2 years / 30,000 kmElectronic malfunctions
Charger1 year / 30,000 kmInternal defects
Claims

How to make a warranty claim

Call or email

070 177 6666 or info@ibike.lk

Share details

Purchase details and service history

Inspection

Our technicians diagnose the issue

Back on the road

Repair or replacement under warranty

Genuine parts

Electric scooter spare parts & service

Genuine iBIKE parts keep your scooter safe and your warranty valid.

Battery care

Make your battery last longer

  • Charge only with the original iBIKE charger
  • Avoid running down to 0% regularly
  • Park in shade — heat shortens battery life
  • Store at 50–70% if unused for weeks
iBIKE 72V 30Ah lithium battery
FAQ

Warranty & service questions

How long is the iBIKE battery warranty?

3 years or 30,000 km, covering capacity loss below 70%.

What does the motor warranty cover?

The motor and controller are covered for 2 years or 30,000 km against manufacturing defects and electronic malfunctions.

How do I make a warranty claim?

Contact the iBIKE team on 070 177 6666 or info@ibike.lk with your purchase details and service history.

Can I buy genuine iBIKE spare parts?

Yes — batteries, hub motors, controllers, chargers, mirrors, throttles and body panels are available from the iBIKE spare parts shop.

How do I make my electric scooter battery last longer?

Use the original charger, avoid draining to 0% regularly, park in shade, and store at around 50–70% charge if unused for long periods.

Ride the future of Sri Lankan mobility

Book a free test ride at our Homagama showroom. Rs 515,000 or from Rs 16,000/month.